How to fix printer spooler problem on Windows XP

Recent Windows XP reinstall make work hard since I forgot to backup computer as I did for my office PC. Rest assured to follow and implement same standard operating on your office and get everything settle in quick move.

Everything is fine except printer. I have two printer, Canon Pixma 145 and HP 3940. Since one of cartridge Canon printer get damaged I’ve forced to use my HP 3940.

First problem is driver, I lost the driver. Not big problem as I can download from hp web by search using keyword ‘download hp 3040 driver‘.

Time to install the driver and I just surprised because I have error message ‘printer spooler problem’, I never see this before so I think I must download other utility to fix it. It’s called FixPrinterSpooler from Microsoft Fix It.

Install the software :


Choose I Agree and click Next.


Check ‘Reset print spooler to defaults‘ and click Next.


Unfortunately Fix Print spooler ‘fix it’ failed to process.

The window give more information tell me this :

“Operation could not completed. The print spooler service is not running.”


Sigh, I don’t know how come the service get disable. Quick fix for this case is :

click Start -> Administrative Tools -> Services ->


Find ‘ Print Spooler’ and click it.


As I See service status : Stopped


click Start button.


The status changed to Started. Click OK.

Try to reinstall driver for HP 3940 and continue with Add Printer Wizard.


Everything work well, as you see I have HP Deskjet 3900 series installed.


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